ECOS is developed using the latest Microsoft .NET Framework. The JAI maintenance priorities are based on the principle of continuous improvement. We provide periodic product releases which may include improvements to usability, modifications based on changing program compliance requirements, and any required updates. We listen carefully to our partners and will make improvements based on your input.
The JAI Help Desk staff provides highly responsive on-going support services. Our goal is to ensure that your program runs smoothly and effectively. We work collaboratively with clients to formulate an effective communications plan for on-going support. We provide initial training services prior to software deployment as well as on-going training for new functionalities. Our experienced technical team is available to assist with program management and configuration.
JAI offers customized modifications for enhancement and data exchange services in response to client requests. These may be for unique program features or data exchanges with utilities, contractors, or government agencies. We ensure that data transfer is implemented through secure protocols and data encryption. JAI provides requirements analysis and pricing for all enhancements and data exchanges.