Careers at   JAI

JAI logo 400x400 (twitter).png

JAI Software is a software company based in Farmingdale, Maine. We build and maintain web-based software for state government and non-profit agencies that helps them to manage and deliver critical program services to vulnerable households. We work closely with our customers to customize and tailor the software to meet their specifications and conform to the requirements of the federal and state agencies that oversee them. Our focus is primarily on energy-related programs, such as Weatherization services and heating assistance programs, although we are gradually expanding into additional types of services as well.

Software Support Developer

Primary Responsibilities 

  • Work with JAI Software’s Help Desk team and clients to gather details for client reported issue. 

  • Troubleshoot and correct issues reported by clients. 

  • Make corrections directly in the database as required 

  • Write scripts to correct data issues that are preventing the client from completing workflow correctly 

  • Make modification in the ECOS code as necessary to correct existing issues or avoid future issues. 

  • Escalate issues to development team 

  • Assist with product testing efforts 

  • Work with JAI management and clients on product backlog maintenance and refinement

Internships

The JAI Internship Program offers experience for motivated and curious students who are interested in growing professionally and developing their skills in the technology field. Our internship program is designed to provide interns hands-on, real-world experiences working alongside our development and client relations teams.

Contact us for more info: