JAI Software is an innovative software company based in Farmingdale, Maine; a small community about sixty miles north of Portland. A company that was created to provide software solutions for community service programs that centralize all users, data, and processes into one system to simplify how programs are managed and services to clients are provided.
JAI was founded by a team of energy program professionals with over 20 years of experience as program evaluators and software programmers. JAI has continued to remain committed to the programs we serve and have added experienced program administrators, monitors, and technical staff to continually improve the technology and provide top notch services from experienced staff. The first version of ECOS was implemented in 2003 as the state of Maine’s first statewide database solution for the Low Income Home Energy Assistance Program.
We now offer ECOS as a fully-integrated cloud-based software platform that supports all functions of LIHEAP, WAP and Utility Assistance programs. Our intent is always to find the best path forward together; because your success is our success!
Chief Executive Officer
John Joseph, PhD, has 30+ years of professional experience as a State Energy Program Director, Energy Program Evaluator, and College Professor. He provides leadership, oversight and works closely with the staff to help meet partner goals and achieve the company’s mission.
Director of Client Relations
Rhett Eldridge has 20+ years of experience with local, state and federal community service programs. He is uniquely suited to oversee our partner projects, business development initiatives, help desk services and marketing and sales efforts.
Director of Development
Nickolas Faneuff oversees the company’s goals and objectives, and finds ways to improve the quality of ECOS. He plans and monitors the successful implementation of this strategy while managing a team of developers. He is responsible for the quality and technical approach taken by the development team. Nick is also a US Army combat veteran.
Joseph Graham is a senior software developer who has been helping JAI for twelve years specializing in WAP and LIHEAP Software. He is an innovator, always striving to develop the software more efficiently and to make the platform more user-friendly and easily scalable.
Christian Kimball is a recent computer science graduate of Thomas College with a specialization in IT security. He is using his IT security background to assist our partners with the highest levels of information security and to maintain FedRamp compliance.
Eddie is a former Energy Auditor and QCI inspector for a Community Action Agency. Since joining JAI Software in 2018, Eddie has been supporting the Management and Client Relations teams with implementation, training, and support services to our portfolio of clients.
Emma Doering went to the University of Vermont for Community Entrepreneurship where she found her passion for marketing and content management. Emma manages our software, training, and marketing content and leads our Help Desk Services by providing direct support. She works with our clients to manage their backlog of reported issues and assists with integration and system testing.
Tyler Goodridge recently joined the JAI IT team as a software developer. Tyler has the led the development efforts of our appointment functionality. He is also responsible for resolving and troubleshooting client-related problems and implementing data fixes.
Red recently joined JAI as a seasoned SQL BI Developer primary focused on Reporting. Red's primary reponsibility is providing data and information to our clients for analysis.
Walker is recent Thomas College Graduate and has been working with JAI Software since early 2021 as a software developer. His focus has been client related issues, system-wide ADA Compliance, and implementing usability improvements,