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PROGRAM INTEGRITY

  • Fraud Deterrence & Prevention

  • Audit Tracking

  • Data Validation & Verification

  • Household & Application History

  • Personal Information Security

CONNECTIONS

  • Online Application for Clients

  • Vendor Portal

  • Accounting Interface

  • Utility Program Interface

  • Eligibility System Interface

PERFORMANCE
MEASUREMENT

  • LIHEAP Performance Reports

  • Energy Burden Targeting

  • Energy Billing Data

  • Service Loss Prevention

  • Unduplicated Counts

PROGRAM
EFFICIENCY

  • Faster Application Processing

  • Appointment Scheduling

  • Powerful & Flexible Reporting

  • Dashboard & Data Analytics

  • Fair Hearing Support

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PROGRAM COMPLIANCE

  • DOE Approved Energy Audit

  • Standard Work Specifications

  • QCI Inspections & Monitoring

  • SIR Validation & User Guidance

  • All Required Reporting

PROGRAM EFFICIENCY 

  • Job Costing

  • Customizable Waiting List

  • Audit Libraries

  • Powerful Desk Monitoring

  • Deferral Management

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PROGRAM MANAGEMENT

  • Entire WAP Process in One System

  • Data Dashboards & Analytics

  • Training & Certification Tracking

  • Internal & External Communications

  • Identify Signs of Waste & Abuse

FINANCIAL MANAGEMENT

  • Grant Management & Budgeting

  • Automated Billing Process

  • Page & DOE Required Reports

  • Manage Multiple Funding Sources

  • Leverage Resources

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SERVE MULTIPLE PROGRAMS

  • Water Utility Assistance

  • Energy Utility Assistance

  • Utility Discount Programs

  • Tier Benefit Programs

UTILITY COMMUNICATIONS

  • Data Access through Vendor Portal

  • Efficient Data Exchange

  • Real-time API interface

  • Upload/download Client Records

DETERMINE PROGRAM ELIGIBILTY

  • Customize Program Eligibility Criteria

  • Validate Program Eligibility

  • Customize Program Benefit Levels

  • Utility Program Enrollment Reports

FLEXIBLE & RESPONSIVE

  • Easily add new Utility Programs

  • Utilities can manage their own programs

  • Track Budgets/expenditures by program

  • Clients receive benefits by program