PROGRAM INTEGRITY

Fraud Deterrence & Prevention
Audit Tracking
Data Validation & Verification
Household & Application History
Personal Information Security

CONNECTIONS

Online Application for Clients
Vendor Portal
Accounting Interface
Utility Program Interface
Eligibility System Interface

PERFORMANCE
MEASUREMENT

LIHEAP Performance Reports
Energy Burden Targeting
Energy Billing Data
Service Loss Prevention
Unduplicated Counts

PROGRAM
EFFICIENCY

Faster Application Processing
Appointment Scheduling
Powerful & Flexible Reporting
Dashboard & Data Analytics
Fair Hearing Support

PROGRAM COMPLIANCE

DOE Approved Energy Audit
Standard Work Specifications
QCI Inspections & Monitoring
SIR Validation & User Guidance
All Required Reporting

PROGRAM EFFICIENCY

Job Costing
Customizable Waiting List
Audit Libraries
Powerful Desk Monitoring
Deferral Management

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PROGRAM MANAGEMENT

Entire WAP Process in One System
Data Dashboards & Analytics
Training & Certification Tracking
Internal & External Communications
Identify Signs of Waste & Abuse

FINANCIAL MANAGEMENT

Grant Management & Budgeting
Automated Billing Process
Page & DOE Required Reports
Manage Multiple Funding Sources
Leverage Resources

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SERVE MULTIPLE PROGRAMS

Water Utility Assistance
Energy Utility Assistance
Utility Discount Programs
Tier Benefit Programs

UTILITY COMMUNICATIONS

Data Access through Vendor Portal
Efficient Data Exchange
Real-time API interface
Upload/download Client Records

DETERMINE PROGRAM ELIGIBILTY

Customize Program Eligibility Criteria
Validate Program Eligibility
Customize Program Benefit Levels
Utility Program Enrollment Reports

FLEXIBLE & RESPONSIVE

Easily add new Utility Programs
Utilities can manage their own programs
Track Budgets/expenditures by program
Clients receive benefits by program