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CONNECTING ALL STAKEHOLDERS 
ACROSS ONE PLATFORM

Manage and deliver your energy-related programs in one system!

 

ECOS was designed and built specifically to help federal, state, and community-based organizations provide services faster, manage programs more efficiently, and simplify reporting to funders. ECOS connects all stakeholders, all programs, and all processes in one advanced system. ECOS allows you to serve one household in as many programs as needed. 

LIHEAP

Utility Assistance

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Weatherization

Water

ENERGY ASSISTANCE SOFTWARE

PROGRAM DELIVERY

  • Online Applications

  • Paper and In Office Applications

  • Client Appointment Calendar

  • Client Eligibility via FPL, SMI, and AMI

  • Application Review Process

  • Program Referrals

  • Customized Benefit Determination

  • Emergency and Special Benefits

  • Benefit Letters and Vendor Notices

  • Client Accounts credited through Vendor Portal

  • Client Surveys

  • Case Management and Client Communications

PROGRAM COMPLIANCE

  • Staff Management and Assignments

  • Multiple Funding Sources and Budgets

  • Payment Approval Process

  • Benefit Returns Management

  • Agency and Vendor Management

  • Audit Tracking for Program Integrity

  • Interface with Agency Accounting System

  • Built in validation to ensure compliance

  • Unduplicated counts of clients served

  • Performance Goals and Measurements

  • Energy Burden, Restoration, and Prevention

  • Customizable and ad hoc Reporting

WEATHERIZATION ASSISTANCE SOFTWARE

PROGRAM DELIVERY

  • Entire WAP workflow in One System

  • Single Family, Manufactured Homes, and Multifamily

  • Application Processing

  • Waiting Lists and Program Referrals

  • DOE Approved Audit

  • Priority List Audits

  • WAP Readiness

  • Job Costing

  • Standard Work Orders with SWS

  • Quality Assurance Inspections

  • Training & Certification Tracking

  • Internal & External Communications

PROGRAM COMPLIANCE

  • Data Dashboards & Analytics

  • Project Management

  • Agency and Contractor Monitoring

  • Staff Management

  • Grant Management

  • Budget Management for Multiple Funding Sources

  • Leverage and Braided Funding

  • Automated Subgrantee Billing Process

  • DOE PAGE Report

  • Range of Financial, Technical and Demographic Reports

  • Report filters by date, agency, community, and status

  • Flexible ad hoc reporting

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UTILITY ASSISTANCE SOFTWARE

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SERVE MULTIPLE PROGRAMS

  • Energy Utility Assistance

  • Water Utility Assistance

  • Utility Discount Programs

  • Tier Benefit Programs

DETERMINE PROGRAM ELIGIBILTY

  • Customize Program Eligibility Criteria

  • Validate Program Eligibility

  • Customize Program Benefit Levels

  • Utility Program Enrollment Reports

UTILITY COMMUNICATIONS

  • Data Access through Vendor Portal

  • Efficient Data Exchange

  • Real-time API interface

  • Upload/download Client Records

FLEXIBLE & RESPONSIVE

  • Easily add New Utility Programs

  • Utilities can manage their own programs

  • Track Budgets/expenditures by program

  • Clients receive benefits by program

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